Our Services

Our Services

Services

We strongly support organizational capacity building to help our clients further their ability and growth to reach their goals and improve the effectiveness of their own programming and services. We provide face-to-face workshops, webinars, toolkits and other capacity building activities in each of our service areas.

We apply our expertise and services across a diversity of sectors and topic areas, ranging from environment to socio-economics to community planning and well-being. Visit the Projects page to read more about our dynamic work with clients and communities.

 

Engagement

At LURA, we believe that engagement is the cornerstone of impactful, inclusive decisions and projects. We tailor our approach to fit the unique needs of each project, carefully selecting the right format and setting clear principles —all with the goal of fostering meaningful, accessible conversations. Our engagement strategies are crafted to genuinely involve the public, stakeholders, and partners throughout each stage; and we ensure that each interaction reflects the project’s goals and aligns with the community’s needs. This approach allows us to not only gather valuable insights but also to build trust and encourage active participation.

Effective facilitation goes beyond simply running a meeting; it requires the ability to frame discussions thoughtfully, listen deeply, and capture what participants truly mean. With decades of expertise as third-party facilitators, we create safe, respectful spaces for open dialogue on even the most challenging issues. Our goal is to guide productive conversations that enable communities to share their perspectives, reach common ground, and work toward solutions together. At LURA, we’re passionate about creating a space where engagement leads to real, positive change.

• Engagement Strategies
• Integration of virtual and in-person engagement methods
• Responsive to evolving needs and community expectations
• Focused on inclusivity
• Planning and implementation
• Interactive community forums and discussions
• Community mapping and analysis
• Digital engagement approaches and implementation
• Community liaison
• Innovation in engagement
• Engagement reporting and feedback analysis

Community Outreach

We understand that as communities grow, construction can pose disruptions to residents and businesses, who must navigate their communities as development and infrastructure projects are built.

• Clear and effective communication strategies
• Storytelling and narrative building
• Visual communications, videos, and graphic design
• Easy-to-understand, accessible writing for diverse audiences

Strategic Thinking

There is no understating the power of effective collaboration. We understand how to help individuals and diverse communities work together to develop plans that identify and prioritize actions and initiatives for implementation. The LURA team has facilitated the development of dozens of collaborative plans and strategies for both individual organizations and diverse communities.  

• Risk and issues management
• Digital engagement platforms
• Community engagement training and coaching
• Strategic planning for long-term community visions and plans (e.g. climate action plans, sustainability, and strategic plans)
• Collaborative planning

Process Design and Facilitation for Complex Engagements

We specialize in designing and facilitating effective processes for complex projects and decision-making. We recognize that navigating contentious issues requires skilled facilitation, transparent processes, and a commitment to inclusivity. Whether it is a community consultation, workshop, public forum, or internal meeting our goal is to create meaningful, equitable, and productive dialogue that leads to successful outcomes.

• Inclusive facilitation
• Customized strategies for inclusive participation
• Engaging traditionally underrepresented group
• Discussions with diverse perspectives
• Well structured engagement plans
• Flexible and adaptive approach
• Maintained focus on objectives
• Customized to fit the needs of the project and the community
• Building Trust
• Process design and active listening
• Fostering consensus and discovering collaborative solutions
• Validating and acknowledging diverse perspectives
• Identifying shared interests
• Transparent communication